Welcome to the City of Tracy Citizen Self Service Portal!

 

Notice to Customers

The Cty of Tracy has now moved to a new and improved online payment system powered by Paymentus, an industry leader in payment systems.  

Existing customers have been migrated to the new system. 

For Utility Customers:

To access your account Utility Payment Portal or to make a one-time payment One-time Utility Payments

For General Billing Customers ONLY:

General Billing Portal or to make a one-time payment at One-time Payment

New Ways to Pay Your Utility Bill

We now accept additional ways to pay your bill featuring:

• PayPal, PayPal Credit, Venmo, Apple Pay, Google Pay digital wallets
• Pay by eCheck
• Visa, Mastercard, Discover, and American Express credit and debit cards
• In-store cash payments at Walmart, Dollar General, CVS, and more

Payments can also be made via AutoPay or 24-hour interactive voice response system, and one-time payments can be made without creating an account.

 Contact customerservice@cityoftracy.org or visit our website at https://www.cityoftracy.org/our-city/departments/finance-department to learn more