Welcome to the City of Tracy Citizen Self Service Portal!

 

Notice to Customers

Utility Customers:  This site is currently unavailable and is scheduled to offline until 4 P.M. on 04/01/2025.  Please check back then for a new link to pay your bill.

For General Billing Customers ONLY:  Please visit us at our new payment portal!

General Billing or to make a one-time payment at One-time Payment

UTILITY CUSTOMERS:  To cancel credit card or ACH/EFT based autopay, please call Customer Service at (209) 831-6800.

We apologize for any inconvenience. 

New Ways to Pay Your Utility Bill

Beginning in April, the City of Tracy will be launching a billing and payment system featuring:

  • PayPal, PayPal Credit, Venmo, Apple Pay, Google Pay digital wallets
  • Pay by eCheck
  • Visa, Mastercard, Discover, and American Express credit and debit cards
  • In-store cash payments at Walmart, Dollar General, CVS, and more

Payments can also be made via AutoPay or 24-hour interactive voice response system, and one-time payments can be made without creating an account.

 Contact customerservice@cityoftracy.org or visit our website at https://www.cityoftracy.org/our-city/departments/finance-department to learn more